ORDERS AND SHIPMENTS


PRODUCTS INFORMATIONS

Our products have been reproduced using 3D technology. Each virtual garment faithfully reproduces the final product and is described by the relevant details. To obtain further information regarding the product and its fit, the customer can write an email to customerservice@fbld.eu

MAKING

All products are handmade by a member of our team in our laboratory in Vigevano, Italy.

Allow at least 1 week to produce your garment.
We try to process each order as soon as possible, the waiting period may vary depending on the quantity of orders being processed.

SHIPMENTS

We ship almost worldwide from Vigevano, Italy, via DHL EXPRESS.
FBLD.EU cannot be held responsible for delays in shipments caused by weather conditions, customs controls or other circumstances beyond our control.

DELIVEY TIME
  • Shipments to Italy are expected within 1-2 working days.
  • Shipments to the European Union are expected within 2-3 working days.
  • Shipments to all countries outside the European Union are expected within 4-5 working days.
SHIPPING COSTS
  • ITALY: 12 €
  • EUROPEAN COUNTRIES: € 20
    Countries included: Austria, Belgio, Bulgaria, Cipro, Croazia, Danimarca, Estonia, Finlandia, Francia, Germania, Grecia, Irlanda, Italia, Lettonia, Lituania, Lussemburgo, Malta, Paesi Bassi, Polonia, Portogallo, Regno Unito, Repubblica Ceca, Romania, Slovacchia, Slovenia, Spagna, Svezia, Ungheria.
  • UK: € 20
  • US And CANADA: € 30
TAXES AND DUTIES


Customers are informed that for shipments to countries outside the European Union, any customs duties and import taxes are charged to the customer. The relative amount is to be paid to the courier in the manner that will be indicated by the courier itself.


Please note that in the event that, for any reason, a package is not collected by the customer, the shipping costs and any customs duties related to the automatic return of DHL to the sender FBLD.EU are deducted / withheld from the refund due.


OUR PACKAGING

100% PLASTIC FREE!

- Shipping envelope COMPOSTABLE and RECYCLABLE

- Inner packaging 100% PAPER recyclable and plastic free, even our stickers!

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