GENERAL CONDITIONS OF SALE
of the website "www.fbld.eu"
1.1 The general conditions of sale published therein govern the sales contract (hereinafter, for brevity, the "Contract") to users of the Site (hereinafter, for brevity, the "Purchasers" or the "Purchaser"), via electronic means , of the goods (hereinafter, for brevity, the "Good" or "Goods") displayed on the Website www.fbld.eu (hereinafter, for brevity, the "Site"), managed by FBLD di Bellingeri Francesca. - with headquarters in Vigevano, Via S.Giacomo 12 - 27029 Vigevano, VAT: 02740180183 (hereinafter, for brevity, "FBLD").
1.2 The General Conditions of Sale published on the Site must be viewed and known by the Purchaser before making the purchase of a Good and by sending the purchase order the Purchaser declares to have viewed and accepted them.
1.3 The Purchasers will also benefit from the protections provided in the event of the conclusion of distance contracts pursuant to Title III, Section II, of Legislative Decree September 6, 2005, n. 206 ("Consumer Code"), as well as all the other protections required, in favor of the Buyers, of the Consumer Code itself http://www.codicedelconsumo.it/.
1.4 The Sections "Shipping and Delivery", "Return and Exchange", "Payment" on the Site must be considered an integral and substantial part of these General Conditions of Sale.
2. Conclusion of the Contract
2.1 To proceed with the purchase of the Goods, the Buyer must send his purchase order and make the payment, following the procedures indicated in the specifically dedicated sections.
2.2 In particular, the steps to proceed with the purchase are as follows:
a) the Purchaser will be able to freely access the Site and view the essential characteristics of the exposed Goods, including the price, as well as the images published for the purpose of illustrating the Goods themselves;
b) the Purchaser may select one or more Goods for which he intends to make the purchase, by placing them in a virtual "cart". The contents of the cart can always be viewed by the Purchaser before proceeding with the order forwarding; in addition, by accessing the cart, the Purchaser will be able to know, prior to purchase and payment, any information relating to the purchase of the Goods, including shipping costs and expected delivery times;
c) to make the purchase, the Purchaser must register on the Site, communicating his email address and a password of his liking, which will allow him access to the Site itself;
d) as an alternative to registering on the Site, the Purchaser can make the purchase as a guest. In this case, the data requested in order to complete the order will be kept in the FBLD database only for the period of time necessary to process the order itself and the Buyer will be required to enter the same data with each new one. order;
e) in order to complete the order, the Purchaser, in the "cart" section, must also enter fiscal code (IT) /personal identification number (EU and Extra EU) mandatory for the issue of the invoice, the shipping address and the data required for payment;
f) the Purchaser will be able to modify the selected Goods and the data entered until the final submission of the order, which must take place by selecting the "Payment" button.
2.3 The Buyer can make the payment by credit card or bank transfer. More in-depth information on payment methods is available in the "Payment" section of the Site.
2.4 Upon receipt of the purchase order, FBLD will send to the Buyer's email address an order confirmation receipt containing a summary of the information relating to the purchase and will proceed with the fulfillment of the order. In any case, the order will be considered accepted and, consequently, the Contract will be considered concluded when the Purchaser will receive confirmation of the order on his e-mail account.
2.5 The contract will be archived in pdf and will be sent via the aforementioned email and archived via computer to FBLD.
3. Rights and obligations of the Parties
3.1 FBLD will deliver the Goods to the address communicated by the Purchaser in the purchase order, through a specially appointed carrier. More in-depth information on times, costs and shipping locations are available in the "Orders and Shipping" section of the Site.
3.2 FBLD assumes no responsibility for any errors in delivery due to inaccuracies or incompleteness in the completion of the purchase order by the Buyer or for any damage that may have occurred to the Goods after delivery to the carrier as well as any delays in delivery dependent on the same carrier or weather conditions, international customs issues or other circumstances beyond the control of FBLD.
3.3 In the event that one or more Goods are not available, FBLD will notify the Customer by sending an email to the email address indicated by the same when registering on the Site. In this case, FBLD will refund the Customer, by crediting the payment card or the Buyer's account indicated for the purchase, the price and, where the purchase concerned only the unavailable Good, the shipping costs. If there is the consent of the Purchaser, FBLD may send a Goods other than the one ordered, of equivalent value.
3.4 In any case, the unavailability of one or more ordered Goods cannot constitute a cause for cancellation of the entire order by the Buyer.
3.5 Upon delivery of the Goods by the carrier in charge of the relative transport, the Purchaser must check in the presence of the carrier:
a) that the packaging used for transport is intact, not damaged or altered, even only in the closing materials;
b) that the quantity and type of goods ordered correspond to what is indicated in the transport document and to what was ordered.
3.6 If the Purchaser finds any anomalies or discrepancies, he must immediately notify the carrier upon delivery of the Goods.
3.7 The Purchaser is solely responsible for the truthfulness and correctness of the information and data provided to FBLD and undertakes to promptly communicate any changes in the data previously communicated.
4. Conformity of Goods
4.1 FBLD undertakes that the description and / or photographic representation of the Goods on the Site is as faithful as possible to the Goods themselves.
However, taking into account the fact that the quality of the images may depend on the IT tools used by the Purchaser, it is possible that the perception by the Purchaser of the description or photographic representation of the Goods does not exactly correspond to the Good itself, so that the images and the videos accompanying the presentation of the Goods must be considered published on the Site for merely descriptive purposes.
4.2 In the event that the delivered Good is ascertained as defective or different from the ordered one, FBLD undertakes to provide the Customer with a legal guarantee of conformity, to be exercised under the conditions and terms set out in art. 128 et seq. of Legislative Decree No. 206/2005. In particular, the Purchaser will have the right to request, alternatively:
a) the delivery of an asset identical to that ordered compatibly with the availability of stock, or
b) the delivery of a good of an equivalent quality and price, compatibly with the availability of stock, or
c) reimbursement of the price of the goods and shipping costs.
4.3 The guarantee provided for in this article will apply only if the Goods have been handled with due diligence and in accordance with their intended use, as well as upon presentation by the Purchaser of the delivery note received and indication of the number order.
4.4 In any case, the warranty referred to in this article will not apply with reference to defects deriving from normal wear and tear of the Good.
5.1 In accordance with the provisions of the Consumer Code, the Purchaser has the right to withdraw from the Contract, without paying penalties and without having to specify the reasons, starting from the receipt of the order confirmation sent by FBLD and within the deadline of fourteen working days from receipt of the Good.
5.2 If the Purchaser intends to avail himself of this right of withdrawal, he will have to send a specific communication to FBLD within the aforementioned period of 14 working days from the date of delivery of the Property.
5.3 In the event of exercising the right of withdrawal, the Purchaser will also be required to return the Property to FBLD no later than two weeks from the sending of the aforementioned communication.
5.4 More in-depth information on the procedure and instructions to be followed for exercising the right of withdrawal and related expenses are available in the "Return and Exchange" section of the Site.
5.5 An essential condition for exercising the right of withdrawal will be the substantial integrity of the product to be returned. However, it is sufficient that the asset is returned in a normal state of conservation, as it is kept and possibly handled with the use of normal diligence.
5.6 In particular, the Goods must be returned:
a) correctly packaged in their original packaging, in a perfect state of resale (not damaged, damaged or soiled) and equipped with any accessories and documentation;
b) equipped with the transport document (present in the original packaging), so as to allow FBLD to identify the Purchaser (Order number, name, surname and address);
c) without manifest signs of use, if not those compatible with carrying out a normal test of the article. That is, they must not show traces of prolonged use (more than a few minutes) exceeding the time necessary for a test and must not be in a state such as not to allow resale.
5.7 The costs of returning the Goods will be borne by the Buyer, as better specified in the "Return and Exchange" section of the Site.
5.8 Following the exercise by the Buyer of the right of withdrawal in accordance with these General Conditions of Sale, FBLD will reimburse the Customer the sums paid by the same, by crediting the payment card or current account indicated for the purchase. The refund will be made within 14 days from the date on which FBLD will become aware of the exercise of the right of withdrawal by the Buyer.
5.9 In the event of non-compliance by the Buyer with the conditions set out in art. 5.5 and 5.6, the Seller reserves the right to deduct from the reimbursement of the sums paid by the Buyer an amount corresponding to the decrease in value of the returned Goods, by giving specific communication to the Buyer.
Following this communication, the Purchaser remains free to obtain the products at their own expense in the state in which they were returned to the Seller.
5.10 The right of withdrawal, in any case, cannot be applied with reference to the following Goods:
a) personalized goods or which, by their nature, cannot be returned or are liable to deteriorate or expire rapidly;
b) Electronic goods, IT, cosmetics and perfumes sealed and opened by the Buyer.
6. Protection of personal data
6.1 FBLD undertakes to respect the confidentiality of personal data collected at the time of registration on the Site and / or of those communicated at the time of purchase by the Purchaser and to treat them in compliance with the provisions of Legislative Decree 196/03.
7.1 FBLD reserves the right to modify these General Conditions of Sale at any time.
7.2 The General Conditions of Sale applicable to the sale of each Good will be those published on the Site on the date of the order relating to the Good itself. The Buyer, therefore, must view and accept these General Conditions of Sale before proceeding with each purchase.
7.3 If any provision of these General Conditions of Sale should be considered null or invalid, these General Conditions of Sale will in any case remain valid and productive of effects in the remaining part.
7.4 The mere tolerance or failure by FBLD to contest any breaches by the Buyer with respect to what is contained in the General Conditions of Sale cannot be interpreted as a tacit acceptance of such defaults, nor as a desire to derogate from what was agreed between the parties.
8.1 For any communication and / or request for assistance and / or complaint relating to the Goods purchased, the Purchaser may contact FBLD at the addresses indicated in the "Contacts" section of the Site.
9. Applicable law and dispute resolution
9.1 These General Conditions of Sale are governed by Italian law and, therefore, will be interpreted and executed in accordance with it.
9.2 In the event of a disservice or controversy between FBLD di Bellingeri Francesca and one of our users / customers, we guarantee as of now our participation in an attempt at an amicable conciliation that the user can promote in front of RisolviOnline, an independent and institutional service provided by Arbitration Chamber of the Milan Chamber of Commerce, which allows to reach a satisfactory agreement, with the help of a neutral and competent conciliator, in a friendly and safe way. "
Pre-order acceptance summary window
The products purchased on this site are sold directly by FBLD di Bellingeri Francesca- with headquarters in Vigevano, Via S: Giacomo 12 - 27029, VAT number: 02740180183 (hereinafter, for brevity, "FBLD"). For more information, visit the Info section. You can find information about orders and shipments, refunds and returns of products purchased on this site also in the "Orders and Shipments" and "Return and Exchange" sections of the Site. Remember that, even after your purchase, you can always contact FBLD through the following "Contacts".
You have the right to withdraw from the contract concluded with FBLD, without any penalty and without specifying the reason, within fourteen (14) days, starting from the day of receipt of the products purchased on this site. To withdraw from the contract you must send an email to email@example.com to request an authorization number. The written request must contain the order number, the item code to be returned and the reason for the return, change of size or color. Once the written request has been received, firstname.lastname@example.org will send a written confirmation with an authorization number. You must write this authorization number on the return form attached to the email communication.
The right of withdrawal is exercised correctly if the following conditions are also fully respected: a.Items must not have been worn, washed or altered in any way and must not show any signs of use.
b. The items must be returned with all the original labels, packaging and other accessories (bags, paper, labels etc.) received with the order .; is. returned products must be delivered to the shipper within fourteen (14) days from when you communicated your decision to withdraw from the contract to FBLD.
The shipping costs for the return of all purchased items are charged to the customer.
Any customs charges are always charged to the customer.
FBLD recommends that all returns be shipped via DHL using the codes provided by our customer service. If you wish to use another courier other than DHL, you will be responsible for all transport costs and there will be an additional cost of 10% of the total value of the returned goods.
All information regarding the withdrawal is available in the Legal Area - "General conditions of sale" and in the "Return and Exchange" section of the Site.
CONDITIONS OF USE OF THE SITE COMMERCIAL POLICY
The www.fbld.eu site is managed by FBLD di Bellingeri Francesca. - with headquarters in Vigevano, Via S.Giacomo 12 - 27029 Vigevano, VAT number: 02740180183 (hereinafter, for brevity, "FBLD").
Access to the Site and related services is intended exclusively for personal use unrelated to any commercial, business and professional activity.
Intellectual and industrial property
The Site and its contents (by way of example and not limited to: the works, the images, the photographs, the dialogues, the music, the sounds and the videos, the documents, the drawings, the figures, the menus, the web pages, the graphics, the colors, the patterns, the tools, the characters and the website design), as well as the trademarks and distinctive signs used by FBLD in relation to the sale of the goods, are protected by the rules on intellectual property rights and industrial. Consequently, any type of reproduction, communication, distribution, publication, alteration or transformation, in any form and for any purpose, of the contents of the Site, of the trademarks and distinctive signs used by FBLD that is not expressly authorized by Universal or by any other rights holders.
The brands and distinctive signs on the Site that distinguish the products sold on www.fbld.eu are the property of their respective owners and are used on the Site for the sole purpose of distinguishing, describing and advertising the goods for sale.
Use of the Site
The user is solely responsible for the use of the Site and its contents, as well as solely responsible for the safekeeping and correct use of his personal information, including the credentials that allow access to the Site and for any harmful consequence or prejudice. that should result from the incorrect use, loss, or theft of such information.
Without prejudice to liability for willful misconduct and gross negligence, FBLD assumes no responsibility for the use of the Site and its contents that do not comply with the law in force by the User, nor for the communication of incorrect, false or related information and data. to third parties, without these having expressed their consent.
FBLD assumes no responsibility for the malfunctions of the Site or for damages caused to the User by the use of the Site, which are not causally attributable to the same FBLD.
FBLD publishes information on its website in order to provide a service to users, but declines all responsibility for any technical inaccuracies and / or typographical errors. If reported, FBLD will immediately make corrections.
FBLD offers no guarantee that the information published on its website complies with the laws of the competent jurisdiction for the user.
The website is a site protected according to international Internet standards therefore the user's device cannot be affected by viruses while browsing if this is done correctly. However, FBLD declines all responsibility for any problems, damages, viruses or risks that the user may incur during the improper use of the website and declines all responsibility for any anomalies in the functioning of the website due to the deactivation of "cookies" in the user's browser.
Users must accept the terms and conditions of this legal notice, and must periodically visit these pages for any updates, changes and corrections.
FBLD reserves the right to make corrections and changes to the website, as well as to modify the terms and conditions of use of the Site when necessary, without notice.
The offer and sale of products on the website www.fbld.eu are governed by the conditions set out in the General Conditions of Sale paragraph.
FBLD offers its products for sale and carries out its e-commerce activity exclusively towards end users who are "consumers".
"Consumer" means any natural person who operates on www.fbld.eu for purposes unrelated to any business, commercial, craft or professional activity.
In consideration of its commercial policy, FBLD reserves the right not to process orders from subjects other than the "consumer" or in any case to orders that do not comply with its commercial policy.
In particular, to place orders on the site, customers must: - be consumers - be 18 years old - have the necessary requirements to be able to enter into legally binding contracts - have a valid POP e-mail address - have a valid credit card: Visa , American Express, MasterCard or a bank account.
On www.fbld.eu the FBLD branded garments are offered for sale only products of own production, made in Italy by the team.
The essential characteristics of the products are presented on www.fbld.eu within each product sheet.
FBLD is committed to ensuring that the description and / or photographic representation of the products is as faithful as possible to the products themselves.
However, taking into account the fact that the quality of the images may depend on the IT tools used, it is possible that the perception of the description or photographic representation of the products does not exactly correspond to the products themselves, so that the images and videos accompanying the presentation of the products must be considered published for descriptive purposes only.
Prices and currency
The published prices and final invoices will be in Euros (EUR) for all countries in the world.
To help customers approximate euro values in the local currency, the website has a currency converter function. Final credit card amounts may vary based on currency fluctuations and bank fees.
FBLD invites customers to contact their bank to find out the value of the price conversion and bank fees related to the transaction.
Credit cards will be charged in Euros, and therefore, due to variable exchange rates, the final price will be calculated and charged to the credit card with the exchange rate applicable on the day of the transaction.
Customers who received a PROMO CODE through newsletters, through social networks or on compliant promotional websites can enter the code when purchasing the order or in the checkout. Each code has a start and end validity date which limits its use and cannot be extended.
FBLD reserves the right to refuse an order in the event that Shopify does not receive approval from the customer's bank. Once an order for available products has been issued, it is not possible to make changes to that order. Orders placed separately will be shipped separately. FBLD reserves the right to delay a shipment if the order cannot be shipped for reasons beyond FBLD's control. Please note that there may be delays in shipping during promotions and sales. FBLD reserves the right to refuse to process an order and / or service at any time.
Cookies are small text strings that the sites visited by the user send to his terminal (usually to the browser), where they are stored and then retransmitted to the same sites on the next visit by the same user. While browsing a site, the user can also receive cookies on his terminal that are sent from different sites or web servers (so-called "third parties"), on which some elements may reside (such as, for example, images, maps, sounds, specific links to pages from other domains) on the site he is visiting.
Technical cookies are those used for the sole purpose of "carrying out the transmission of a communication over an electronic communications network, or to the extent strictly necessary for the provider of an information society service explicitly requested by the subscriber or user to provide this service "(see art. 122, paragraph 1, of the Privacy Code).
They are not used for other purposes and can be divided into navigation or session cookies, which guarantee normal navigation and use of the website (allowing, for example, to make a purchase or authenticate to access restricted areas); analytics cookies, assimilated to technical cookies when used directly by the site operator to collect information, in aggregate form, on the number of users and how they visit the site; functionality cookies, which allow the user to navigate according to a series of selected criteria (for example, the language, the products selected for purchase) in order to improve the service provided.
Google can prevent the detection of a cookie that is generated due to and linked to your use of this website (including your IP address) and the processing of such data by downloading and installing this browser plugin: http: //tools.google.com/dlpage/gaoptout?hl=en
Profiling cookies are aimed at creating user profiles and are used in order to send advertising messages in line with the preferences expressed by the same part of surfing the net.
FBLD uses the following profiling cookies: Scarab.visitor
Third party cookies
Third-party cookies derive from ads from other sites, such as pop-ups or advertising banners, present on the website displayed. They can be used to record the use of the website for marketing purposes. Third-party cookies are usually used for profiling purposes.
In particular, while you browse our site, these cookies are used to show you products that may be of interest to you or similar to those you have previously viewed, based on your browsing history. The use of these cookies normally does not imply the processing of personal data, but can allow connection to your computer or other devices and trace the saved data: these cookies connect to the browser installed on your computer or on other devices used during the navigation on our site.
FBLD uses the following third-party cookies: Google AD Words, DoubleClick, Facebook
How to disable cookies
Most browsers are configured to accept cookies. However, most browsers allow you to control and also disable cookies through your browser settings. We remind you, however, that disabling navigation or functional cookies can cause the site to malfunction and / or limit the service we offer.
You can find information on how to disable cookies if you use these browsers:
INFORMATION ON THE PROTECTION OF PERSONAL DATA
EX ART. 13
OF THE DLG.VO N. 196/03 and ss mod
1. DATA CONTROLLER
We inform you that during the consultation of the website www.fbld.eu and the purchase of the products for sale, data relating to identified or identifiable people may be processed. The HOLDER of their treatment is FBLD di Bellingeri Francesca, P.I. 02740180183, with registered office in Vigevano, via San Giacomo n.12. His email is: email@example.com
The complete list of external managers who carry out the processing of your data can be requested directly from FBLD
2. PLACE OF DATA PROCESSING
The processing of data collected through the website www.fbld.eu takes place in Italy at the registered office of FBLD di Bellingeri Francesca.
3. TYPES OF DATA PROCESSED
3.1. Browsing data: the computer systems and software procedures used to operate the www.fbld.eu site acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This is information that is not collected to be associated with identified interested parties, but which by its very nature could, through processing and association with data held by third parties, allow users to be identified.
This category of data includes the IP addresses or domain names of the computers used by users who connect to the site, the addresses in URI (Uniform Resource Identifier) notation of the requested resources, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user's computer environment.
These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning and are deleted immediately after processing. The data could be used to ascertain responsibility in case of hypothetical computer crimes against the site.
3.2. Data provided by the user during registration or acquired during the compilation and sending of the order: pursuant to art. 13 of the Code regarding the protection of personal data - Legislative Decree 30.06.2003, n. 196 ss mod, we inform you that your personal data, personal and tax, acquired during the registration and / or compilation and sending of the order to FBLD di Bellingeri Franvesca will be processed:
1) (contractual purpose) for the establishment and execution of contractual obligations towards you, as well as for the fulfillment of any consequent legal obligations and / or secondary regulations. We inform you that their provision is mandatory, therefore any refusal to provide the data requested during registration or compilation and sending of the order, in whole or in part, or the failure to authorize their treatment and / or their communication to third parties, will result in the inability by FBLD to provide the requested services;
2) (promotional marketing purposes): for sending commercial communications, newsletters, advertising materials, direct sales.
3.3. Interaction with external social networks and platforms: Bellingeri Francesca's FBLD can acquire data from accounts on third party services and interact with social networks, or with other external platforms, directly from the website www.fbld.eu.
The interactions and data acquired in this way are in any case subject to the User's privacy settings relating to each social network and to express authorizations. The data acquired in this way will be processed for marketing and promotion purposes.
4. COMMUNICATION OF THE TREATMENT
Without prejudice to the communications made in execution of legal obligations, the data may be communicated in Italy:
to debt collection companies;
to professionals and consultants;
to companies in charge of managing promotional marketing activities on behalf of FBLD;
to electronic communications service providers and electronic instrument manufacturers;
to companies in charge of maintaining the www.fbld.eu site
5. METHOD OF TREATMENT
The data will be processed by formally identified persons and managers who will use tools and media - paper, magnetic, IT or telematic - suitable to guarantee their security and confidentiality against data loss, illicit or incorrect use and unauthorized access authorized. The treatment can also be carried out through automated tools designed to store, manage and transmit the data electronically. The custody of the databases is carried out in protected environments whose access is under control and in compliance with the provisions of the Privacy Code.
6. DATA SUBJECT'S RIGHTS
With regard to the data, you can exercise the rights provided for by art. 7 of Legislative Decree 30.06.2003, n. 196 ss mod [link] within the limits and under the conditions set out in articles 8, 9 and 10 of the aforementioned legislative decree.
In particular, you have the right to object in whole or in part:
a) for legitimate reasons, to the processing of personal data concerning you, even if pertinent to the purpose of the collection;
b) to the processing of personal data concerning you for the purpose of sending advertising materials or direct marketing or for carrying out market research or commercial communication.
You can freely and at any time exercise these rights, with a written request addressed to FBLD, to the postal address or to the email address firstname.lastname@example.org, to which we will promptly reply.
7. TERMINATION OF THE RELATIONSHIP
The data will be processed for the duration of the contractual relationship established and also subsequently for promotional / marketing purposes and for the fulfillment of all legal obligations.
The undersigned declares to have received complete information pursuant to art. 13 of Legislative Decree no. 30.06.2003, n.196 and expresses its consent to the processing and communication of its data qualified as personal by the aforementioned decree within the limits and for the purpose of promotional marketing specified in the information